1. What sizes do your school shoes come in?

From First School Shoes to High School, We have School Shoes for Everyone!

We carry sizes for toddlers (UK 4–9), kids (UK 10–2), teen (UK 3-7)

2. Do you sell shoes for specific school dress codes?

Yes, we offer black leather shoes, plain black trainers, and formal options that align with most UK school uniform policies.

3. Are your school shoes durable?

Yes! Our shoes feature reinforced stitching, scuff-resistant uppers, and cushioned insoles. 

4. Can I return or exchange if the shoes don’t fit?

Yes, we offer a 14-day hassle-free return policy for a store credit and free size exchanges within the UK.

5. Do you offer wide fit school shoes?

We stock standard, wide, and extra wide fits. Use the "Fit" filter on product pages to browse available widths.

6. How do I care for school shoes?

Wipe clean with a damp cloth, use leather conditioner for leather shoes, and avoid machine washing. Check the product care label for more tips.

7. Do I need an appointment for a shoe fitting?

 We offer appointments for shoe fittings here if you wish to make one but we accept walk ins too. Appointments can be made out of shop opening times

8. When should I shop for School Shoes? 

If you wish for a full range of choice from our collections, we recommend coming into store or ordering the school shoes early August as sizes sell out quickly and we can't guarantee a restock. When visiting in-store we ensure your little one has plenty of growing room. If you need any advice when ordering please get in touch. 

9. The size is out of stock

 If the size you are after is out of stock please get in touch as we might be able to order it if in for you. Please note we have a cut of date of ordering in more sizes towards the end of August and we can not guarantee to get the size or more stock

10. Need help choosing the right pair?

Our live chat is open daily from 9am–9pm. Or check out our School Shoe Buying Guide for tips and expert recommendations.

11. What brands do you sell?

We stock top school shoe brands and are official stockists for Lelli Kelly, Start-rite, Geox and Ricosta

12. Where are you located?

12. Where are you located? We have a flagship store in Llandudno, located in the Victoria Shopping Centre . Little Lily & Co is an online retailer based in the UK. We ship across the UK and internationally. For returns or in-person inquiries, please visit our Contact Us page.