Our Hours
Monday 10am - 5pm
Tuesday- Saturday, 10am - 5pm
Sunday 11am - 3pm
(*hours may vary, please see any changes on our instagram)
Our Location
UNIT 18 VICTORIA CENTRE LLANDUDNO LL30 2NG
Get directionsMonday 10am - 5pm
Tuesday- Saturday, 10am - 5pm
Sunday 11am - 3pm
UNIT 18 VICTORIA CENTRE LLANDUDNO LL30 2NG
Get directionsItems can be returned within 14 days of delivery if:
To request a return:
Returns must be approved before sending. Log into your account to request a return or email us at hello@little-lilys.co.uk with your order number and reason for return. We will issue you a returns number to include in your parcel.
🛑 Important:
Sale or discounted items are non-returnable.
Returns are only eligible for store credit, unless the item is faulty.
Return postage is the customer's responsibility. We strongly recommend using a tracked service, as we are not responsible for items lost in transit.
Return Address:
Little Lily & Co
Unit 18, Victoria Centre
Mostyn Street
Llandudno
LL30 2NG
If you believe you’ve received a faulty or damaged item:
Note: Refunds for faulty items can only be processed after manufacturer confirmation. This may take a few business days.
Need a different size or item?
We are happy to offer you an exchange
We’ll ship the new item once we receive your original one in returnable condition. You’ll be responsible for exchange postage.
Refunds (where applicable) will be issued within 10 working days after we receive your return.
We cannot refund:
Please try on footwear indoors and keep all items clean and undamaged during try-ons.
We're here to assist:
📧 hello@little-lilys.co.uk
📞 Call us: 01492 685467
💬 Use the live chat on our site
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